Dear Michelle

Woosh is currently undertaking a review of rate plans & services offered, and have identified that you are on Quicksilver flat rate, a plan which is no longer being offered to customers.

This plan will be removed from our system on 1st July 2008.

We want to ensure you continue to get a good deal so we will be changing you to the best equivalent price plan (Orbit 10) on 1st July 2008. This plan costs the same as you are currently paying ($49.95) and offers the same speeds; but does however have a monthly data cap of 10GB.

If this is not suitable to you, we recommend you select an alternative suitable to your data requirements to avoid getting speed limited when your plan is automatically changed over on the 1st July 2008.

Plan
(Download/Upload) Monthly Data Cap Cost per month
Orbit 5 (2M/128k) 5GB $39.95
Orbit 10 (Full Speed / 128k) 10GB $49.95
Orbit Pro 20 (Full Speed 128k) 20GB $79.95

Email us now with your plan change request at support@woosh.com along with your username and address for verification. We will endeavour to change it within 24 hours after receiving your email and will send you a confirmation to advise that your plan has been changed.

Regards

The Woosh Customer Services Team

Frequently Asked Questions:

How does this plan withdrawal affect me?

If you do not change your Flat rate plan by 1st July 2008, we will automatically change it to a 10GB plan for you. If you use more than 10GB, your connection will be speed limited until the end of the month. You can top up your data online throughout the month if required. You are free to use your data allowance at any time of the day.

Can I choose another plan?

Yes, you are free to choose any of the current Woosh DSL plans. There is no fee to change your plan
Should you have any queries, please visit our website www.woosh.com for pricing plan, Terms and Conditions information.

Here’s what on offer in New Zealand when it comes to broadband: An easy comparison of Internet plans offered by New Zealand ISPs